by Briana Brownell I always find conferences inspiring, and the recent MRIA conference in Saskatoon was especially motivating. It was packed with great concurrent sessions, provocative panel discussions, motivating keynote presentations, beautiful views of Saskatoon, and great times talking with the many industry leaders in attendance. Now that I’m back in the...

Oscar was lucky enough to be able to stay for a week in Waikiki, Oahu, Hawaii. His beachfront condo was minutes away from Waikiki beach, where he took in the rays and enjoyed the view. He was able to enjoy snorkelling at Hanauma Bay as well as many other activities...

Jeffrey Hayzlett, best-selling author, business change agent, and marketing expert, will be speaking at a luncheon in Saskatoon on Tuesday, June 10 at 11:45 a.m. to 1:15 p.m. at the Sheraton Cavalier (Centre East Room) in Saskatoon. Hayzlett will talk about many business topics including those addressed in his book Running...

Many companies spend a lot of time focusing on that one all-important number from their customer satisfaction research: average overall customer satisfaction.  Bonuses or other incentives might be tied to that figure. However, an increase in customer satisfaction is not always a positive for the organization. Satisfaction can go up because...

The following highlights some of the key benefits of using online communities. #1. Results can be gathered quickly. Ad hoc research projects can have a lengthy timeframe from project kick-off to delivery of the final report, and projects may take several months. With online communities (depending on the size and...